June 26, 2022
Self-Service Password Reset (SSPR) Software
Self-Service Password Reset (SSPR) Software

Password management cost management

NetIQ Self-Service Password Reset (SSPR) is a simple, secure, and easy-to-deploy self-service password management tool that helps users reset or re-enable their network passwords without calling the help desk. Enhance password security without sacrificing productivity when users forget their passwords. And it helps get rid of common keywords and shared secrets.

Self-service password reset software simplifies end-user password management by providing users with self-service tools. Enterprise-level SSPR solutions also help reduce breaches due to bad password practices by enforcing strong credential security policies across the organization.

Implementing an SSPR solution in your organization provides the following benefits:

  • Reduces the workload on the help desk. IT help desk personnel can be freed from time-consuming and inefficient processes.
  • Streamline the password reset request process to improve service to end users.
  • Enforce strong and secure end-user password controls to improve corporate security and reduce the risk of breaches.
  • How to Choose the Right Self-Service Password Reset Software

When trying out SSPR software (yes, it’s always a good idea to get the most out of a software trial before investing), you want the solution that’s the first to adopt. The intent is to safely improve the effectiveness of an organization, and if not properly adopted, these efforts will be jeopardized.

Compliance & Security – Will the password reset tool enforce security policies and ensure compliance? Supports compliance and security best practices with tools that enforce strong and secure end-user password controls. Automation reduces the time required to manage inefficient processes and password resets, freeing up IT help desk staff to work on more critical support issues. For Active Directory users, make sure the software can be set to automatically reset AD and Office 365 passwords, unlock AD accounts, and persist AD properties.